Hours of Operation and Contact info
My general hours of operation are by appointment only contact me by the following and I will set up a time to meet. Landline phone is (320) 252-6184. Please leave a clear message. My cell phone is 612-876-6865. I will, and have taken SMS texts for quotes of repairs etc… Please fully read so you understand my policies. Any work frames I build and work I provide is based on you accepting and agreeing to my policies.
Email is [email protected]
Address is Wyganowski Frames, 700 3rd Ave. N, Sauk Rapids MN 56379
Price Quote Time Limits
Any quote on a frame or part is only honored for four weeks from day of quote and may be subject to change. Pricing quotes are only locked if deposit is received on day of original quote or with in the four week grace period.
Sales and Shipping information
All sales are final I do not take returns on any of the frame building supplies I sell. I do not and can not guaranty shipments will arrive and do not offer refunds on lost packages. If a shipment comes back to me I will reship once new shipping payment is received. Reshipment cost of a package is the responsibility of the customer. Most transactions are done through paypal and It is purchasers responsibility to have correct info connected to their paypal account. I do not edit addresses before shipping I use only addresses provided by paypal. I do not assume responsibility for packages shipped or delivered to wrong addresses. Nor do I provide refunds of shipping cost or product for lost packages to customers.
All of my Wyganowski branded frames carry an unconditional lifetime warranty for the original owner of the frame. Unbranded frames carry a 1 year warranty against manufacturing failures only. I only cover the repainting of the frame if the failure occurs within the first year of ownership. Abuse of the unconditional warranty can be voided if abusive use of frame is causing repeated failures. A branded frame is a frame that carries my logo or an approved by me logo of Wyganowski appearing on the frame on both sides of the down, seat or top tubes of lettering no less than 7/8″ /22 mm in height. Please note my warranty is only for frames I build with 1 1/4″ head tube frames with 1″ steer tubes. I you opt for a 1 1/8″ compatible frame or for me to build you a frame with a 1 1/8″ fork. The warranty drops to 1 year. I will not stand behind a frame set that I know will have an increased failure rate due to customer demands.
Terms of Services
The quality of work I do is done to my standards not the customers, I do not do perfection just to my standard. If this is an issue you should seek someone else for your needs. If I send it out them it meets my standard and is not a consideration for being an issue of function or durability of the frame.
Your parts on frames are your responsibility not mine, frames that come to me with parts installed that I have to remove to preform the work or are left on the frame for work I am doing are not my responsibility if lost or damaged. I try to keep these parts in a labeled but I can not ensure something may happen to them.
I do not inspect contracted work to see if the work done properly or in a quality manner. Prices quoted are my cost and I only charge for shipping and delivery fees for my time. This is a courtesy service I provide to keep your costs down. If you expect me to cover these or expect me to do so I will mark up the contracted work to a 50% margin. This then eliminates shipping and or delivery fees I would normally charge. All Contracted work must be paid in full before I drop off at contractor. This information is included on my painting page and I am adding it here to for those who do not fully read the information on my site.